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Driver took a poor route

Drivers will always attempt to take either the shortest route possible or the route chosen by the passenger. In cases that a driver does not know the route, navigation tools should be used.

If the price at the end of the journey exceeds the initial estimate, it may have been due to a number of factors (additional passengers, traffic congestion, road closures).

To check whether the final fare falls within the expected range, please see Transport for Ireland’s Fare Estimator.

If you find the fare falls out of the estimated range, please contact our Support team via the app for assistance.

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