First, unlock the car in order to open the fuel flap.

Then, there are two ways to open the fuel flap:

• For most vehicles, simply push the fuel flap from the outside and unscrew the fuel cap
• Some vehicles have a lever that must be pulled first to unblock the fuel flap - you will find the lever between the driver’s seat and the front door.

If the lever is not working or the fuel flap or cap is damaged, please contact our Support team via the app.