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How to change my profile picture in South Africa

To change your profile picture, please contact our Support team via the app and provide the following:

  • A photo of you holding a government-issued PrDP and a piece of paper with today's date on it
  • A new profile photo.

Please make sure that your profile picture meets the requirements:

  • Your face is centred in the frame (a smile goes a long way!)
  • There is only you
  • The image is not blurry
  • You don’t wear a hat or sunglasses (eyeglasses and religious garments are accepted)
  • The photo is taken in good lighting (try facing a light source, like a lamp or window)
  • The image is taken against a solid background
  • The photo is taken with the camera at eye level.
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