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The order is not ready for pickup

If the order is not ready when you arrive at the restaurant, please wait in the designated area until it is.

Please inform Support if you have waited for longer than:

  • 10 minutes: Ghana, Malta and Nigeria
  • 15 minutes: Croatia, Czech Republic, Poland, Portugal, Romania, Slovakia and South Africa

Note: If you are currently on a multiple drop-off delivery, please let Support know of the delay.

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