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Sandwell document requirements

Bolt drivers in Sandwell must provide the documents listed below to be considered for driving on the platform. 

Please follow carefully the instructions to have your documents successfully reviewed for account activation:


DVLA Driving Licence

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  • Must be a photograph of the front of the current UK DVLA Plastic Driving Licence
  • Must be a full licence, not provisional
  • Address (including postcode) must match with your Private Hire Driver's licence

DVLA Check Code

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  • Must be generated on the government webpage or by calling the DVLA
  • Must be a combination of letters and numbers exactly as shown on the webpage - the code is case-sensitive (please underline the capital letters if you are copying the code)

Private Hire Driver Badge

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  • Must be issued by Sandwell Metropolitan Borough Council
  • Must be a photograph of the front of the current PHD or Combined Driver Badge
  • Your image, PHL Number, Name and Expiry Date must be clearly shown
  • Your Licence Number, Name and Expiry Date must match your paper PHL

Private Hire Driver Licence

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  • Must be issued by Sandwell Metropolitan Borough Council
  • Must be a clear photograph of the full, original document
  • Address (including postcode) must match with your UK Plastic Driving Licence

Private Hire Vehicle Licence

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  • Must be issued by Sandwell Metropolitan Borough Council
  • Must be a clear photograph of the full, original document
  • Must be a valid Private Hire Vehicle Licence.

MOT Test Certificate

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  • The certificate must state Pass
  • The certificate must be valid i.e. expiry date is in the future

Vehicle Insurance Certificate

  • The insurance policy must state for Private Hire or Hire and Reward
  • Make sure that the Insurance policy does not have any typos in your name
  • Insurance documents with time restrictions on coverage are not accepted.

If you rent a car:

  • Fleet insurance policy certification and any other supporting documents such as Policy Schedule (Driver and Vehicle schedule) or/and Permission letter. 

V5C Logbook, New Keeper Slip or E-Logbook

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  • Vehicle registration and Vehicle Keeper details must be visible
  • New Keeper Slip will be accepted for a period of 2 months from the day of transfer or sale. The document must show the document reference number and the car registration number.

Bank statement

  • Must be for the same account that you will receive your Bolt payments to
  • The account must be in your name:
    • We accept only personal bank details (including joint personal accounts)
  • The address, sort code and account number must be visible
  • The statement must not be over 3 months old:
    • This can be shown as an issue date or as a date of a transaction
  • The financial details of the transactions can be excluded from the statement (cropped or blurred out).

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