If you didn’t receive a payout, please make sure:
- Your driver account is active
- The bank account details associated with your driver profile are correct. If there is a typo, please update the bank account details. The sum will be included in the current balance and paid with your next payout.
- Your balance by the end of the week was equal to or greater than UGX 2000. If it is below the threshold, the sum will be carried over to the next week's balance.
If you use a bank account of a company or another person, please approach them regarding your payout.