If you work in London, please visit the local hub (the office address and office hours).
If you work in other cities, go to the Driver Portal and upload a new photo in the Documents tab. Your new profile picture will be reviewed by the team and updated shortly.
Please make sure that your profile picture meets the requirements:
- Your face is centred in the frame (a smile goes a long way!)
- There is only you
- The image is not blurry
- You don’t wear a hat or sunglasses (eyeglasses and religious garments are accepted)
- The photo is taken in good lighting (try facing a light source, like a lamp or window)
- The image is taken against a solid background
- The photo is taken with the camera at eye level.