How can we help?

Sign in

Adding or removing a payment method in the Netherlands

Adding a payment method

You can manage and change your payment methods in the Payment tab.  

To add a card, use the Add payment method option. When you add a new payment method, our system will validate it with a reversible transaction. It may take up to 14 business days to get this amount released.

If you experience an issue with adding your bank card, make sure:

  • You entered the correct card details
  • You have enough funds on your card
  • Your card is not expired
  • Your debit or credit card allows recurring e-commerce transactions
  • You are adding your Mastercard or Visa card; American Express cards are accepted only in Euro Zone countries.

Please note that Maestro cards cannot be added to the app. However, you will be able to use it via Apple Pay.

Removing a payment method

To remove a payment method, swipe the line with a payment method to the left and click Delete.

Keep in mind that you will be able to remove a payment method from the app only if there are no pending payments on your account.

Was this article helpful?