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I didn't receive a payout

If you didn’t receive a payout, please make sure:

  • Your driver account is active and not blocked
  • The bank account details associated with your driver profile are correct. If there is a typo, please update the bank account details. The sum will be included in the current balance and paid with your next payout.
  • Your balance by the end of the week was positive.

If you use a bank account of a company or another person, please approach them regarding your payout.

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