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I accidentally took the keys or the fuel card

If you have ended your order and realise that you still have the keys, please rebook the vehicle that you used and return the keys or the fuel card to the car.

If it has been a long time since the keys or the fuel card were taken, we may have replaced them and the car may have moved. In this case, please drop the keys or the fuel card off at the local Bolt HQ:

  • Tallinn, Estonia: Drop them off at the postbox outside our office at Vana-Lõuna 15

Please keep in mind that we may charge a Penalty or Additional fine for lost keys or a missing fuel card, so it is important to return them without delay.

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