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Portsmouth document requirements

Bolt drivers in Portsmouth must provide the documents listed below to be considered for driving on the platform. 

Please follow the instructions carefully to have your documents successfully reviewed for account activation:


DVLA Driving Licence

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  • Must be a photograph of the front of the current UK DVLA Plastic Driving Licence
  • Must be a full licence, not provisional
  • Address (including postcode) must match with your Private Hire Driver's licence

DVLA Check Code

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  • Must be generated on the government webpage or by calling the DVLA
  • Must be a combination of letters and numbers exactly as shown on the webpage - the code is case-sensitive (please underline the capital letters if you are copying the code)

Private Hire Driver Badge

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  • Must be issued by Portsmouth City Council
  • Must be a photograph of the front of the current PHD Badge
  • Your image, PHL Number, Name and Expiry Date must be clearly shown
  • Your Licence Number, Name and Expiry Date must match your PHL

Private Hire Driver's Licence

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  • Must be issued by Portsmouth City Council
  • Must be a clear photograph of the entire page
  • Must be a valid document

Private Hire Vehicle Licence

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  • Must be issued by Portsmouth City Council
  • Must be a clear photograph of the entire page
  • Must be a valid Private Hire Vehicle Licence

Certificate of Compliance

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  • Must be issued by Portsmouth City Council
  • Must be a clear photograph of the entire page

Insurance Certificate

  • The insurance policy must cover Private Hire/Hire or Reward
  • Make sure that the Insurance policy does not have any typos in your name
  • Insurance documents with time restrictions on coverage are not accepted

If you rent a car:

  • Fleet insurance policy certification and any other supporting documents such as Policy Schedule (Driver and Vehicle schedule) or/and Permission letter

Bank statement

  • Must be for the same account that you will receive your Bolt payments to
  • The account must be in your name
    • We accept only personal bank details (including joint personal accounts)
  • The address, sort code and account number must be visible
  • The statement must not be over 3 months old
    • This can be shown as an issue date or as a date of a transaction
  • The financial details of the transactions can be excluded from the statement (cropped or blurred out)

Profile picture 

  • Visible to clients on Bolt passenger App
  • Matches the requirements.
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