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North Somerset document requirements

Drivers who are licensed by North Somerset Council must provide the documents listed below to be considered for driving on the Bolt platform. North Somerset drivers can operate in the Bristol area.

Please follow carefully the instructions to have your documents successfully reviewed for account activation:


DVLA Driving licence

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  • Must be a photograph of the front of the current UK DVLA Plastic Driving Licence
  • Must be a full licence, not provisional
  • Address (including postcode) must match with your Private Hire Driver's licence

DVLA Check Code

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  • Must be generated on thegovernment webpage or by calling the DVLA
  • Must be a combination of letters and numbers exactly as shown on the webpage - the code is case-sensitive (please underline the capital letters if you are copying the code)

Private Hire Driver Badge

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  • Must be issued by North Somerset Council
  • Must be a photograph of the front of your current Private Hire Driver Badge, or Combined Licence Driver Badge
  • Your image, PHL Number, Name and Expiry Date must be clearly shown
  • Your Licence Number, Name and Expiry Date must match your PHL

Private Hire Driver Licence 

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  • Must be issued by North Somerset Council
  • Must be a clear photograph of the full, original paper certificate
  • Address (including postcode) must match with your UK Plastic Driving Licence

Private Hire Vehicle Licence (PHV)

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  • Must be issued by North Somerset Council
  • Must be a clear photograph of the entire page
  • Must be a valid Private Hire Vehicle Licence
  • The vehicle make and model must match the vehicle make and model on the V5C Logbook

MOT Test Certificate

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  • MOT expiry date must be valid
  • The vehicle registration number must match your PHV

V5C Logbook, New Keeper Slip or E-Logbook

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  • Please provide the V5C Logbook page that displays your vehicle's details
  • The New Keeper Slip will be accepted for a period of 2 months from the date of transfer or sale

Hire and Reward Insurance Certificate

  • The insurance policy must state for “Hire and Reward”
  • Make sure that the Insurance policy does not have any typos in your name
  • Insurance documents with time restrictions on coverage are not accepted

If you rent a car:

  • Fleet insurance policy certification and any other supporting documents such as Policy Schedule (Driver and Vehicle schedule) or/and Permission letter

Bank statement

  • Must be for the same account that you will receive your Bolt payments to
  • The account must be in your name
    • We accept only personal bank details (including joint personal accounts)
  • The address, sort code and account number must be visible
  • The statement must not be over 3 months old
    • This can be shown as an issue date or as a date of a transaction
  • The financial details of the transactions can be excluded from the statement (cropped or blurred out)

Profile picture

  • Visible to clients on Bolt passenger App
  • Matches the requirements.
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