With Ride Booker, you can quickly book rides for your employees and guests. Below you can find more information about:
- Enabling Ride Booker
- How to request or schedule a ride
- Enabling cash as a payment method
- Checking your Ride Booker rides
Enabling Ride Booker
To gain access to the feature, please send your request via the Ride Booker tab in the Business portal.
If you’re unable to request access from the portal, please let us know by contacting us from the Support tab.
How to request or schedule a ride
In the portal, go to the Ride Booker tab and click Book a ride. Ride Booker will open in a new tab where you can request your ride.
- Click on New Ride
- Enter the passenger’s name and phone number
- Add the pick-up and drop-off addresses
- If you would like to create a trip with multiple destinations, click Add destination.
- Choose when you would like to start the trip.
- The default option is for an immediate request
- Scheduled rides can be booked up to 2 weeks in advance
- Flexible rides can be booked for a specific day
- Optional steps:
- Enter an expense code
- Enter a note for the driver
- Press Continue and choose the required category
- Click on the Request button to confirm your order
If needed, you may cancel the trip in Ride Booker after you’ve booked it. Cancellation fees may apply.
Please note:
- You can enter up to 4 destinations per trip
- When scheduling a ride, the actual arrival time may change depending on the situation (traffic, weather, demand, etc.)
- If there are no available drivers for a scheduled ride, the rider will receive an SMS to inform them about this.
- Certain Ride Booker features are not available in all countries.
Enabling cash as a payment method
If you wish to enable cash as a payment method, please let us know by contacting us from the Support tab.
Please note: Cash payments are not available in all countries.
Checking your Ride Booker trips
Go to the Ride Booker tab and click Book a ride, Ride Booker will open in a new tab. From there, you can check the following:
- All upcoming scheduled rides by clicking on Future Rides
- Your ride history by clicking on Past rides
You can also leave feedback for us about your experience with Ride Booker, which helps us to improve our service for you.