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For Drivers

Information about the driver app, payouts, ride-related issues, etc

  1. Bolt Help
  2. For Drivers

Earnings

  • Passenger Did Not Pay or Paid Less
  • Checking Earnings and Bonuses
  • Passenger Campaigns
  • Driver Paid Wait Time Fees
  • Cancellation Fee
  • Requesting a Price Review
See all 13 articles

Technical Issue

  • Issues with Order Notification
  • Updates for Driver App
  • Having a Technical Issue
  • Device Requirements

Using Bolt

  • Setting Default Navigation
  • Finished and Completion Rate Calculation
  • Out of Radius Rides
  • Acceptance Rate Calculation
  • Changing a Journey’s Destination
  • Calling a Passenger
See all 23 articles

Account

  • Reasons for a Blocked Account
  • Becoming a Bolt Driver
  • Signing up as a Fleet Owner
  • Collecting and Processing Personal Data
  • Requesting Your Data
  • Adding a Vehicle
See all 13 articles

Additional Info for Ghana

  • Driver Referral Bonus
  • Driving with Bolt in Ghana
  • Vehicle Requirements
  • Document Requirements
  • Payouts and Filling in Banking Details
  • Using the SOS Button
See all 7 articles

Additional Info for Kenya

  • Becoming a Bolt Driver in Kenya
  • Boda Boda Requirements
  • Vehicle Requirements
  • Using the SOS Button in Kenya
  • Rescue Terms and Conditions
  • Paying Commission Fee

Additional Info for Malta

  • Document Requirements
  • Vehicle Requirements

Additional Info for Melbourne

  • Commission Fee
  • Vehicle Sticker Requirements (VIC)
  • Signing Up as a Driver in Melbourne
  • Rental Vehicle Insurance Document Requirements
  • Using Tolls in Melbourne
  • Peak Times and Areas in Melbourne
See all 19 articles

Additional Info for Nigeria

  • Vehicle and Driver Requirements
  • Steps to Become a Driver in Nigeria
  • Purchasing Drivers Shield
  • Vehicle Inspection
  • Murtala Muhammed International Airport Trips
  • Weekly Payment Guide
See all 9 articles

Additional Info for South Africa

  • Sign Up Process
  • Vehicle Requirements
  • Document Requirements
  • Passenger Liability Insurance
  • Applying for an Operating Licence in Cape Town
  • Booking Fees
See all 12 articles

Additional Info for Sydney

  • Updating Your Profile or Account Details
  • Weekly Payouts and Bonuses in Sydney
  • Busy Areas for Drivers
  • Info for Your Accountant
  • Your Application and Sign Up Process
  • Vehicle Requirements and Activation Time
See all 20 articles

Additional Info for Tanzania

  • Reporting a Safety Incident
  • Driving with Bolt in Tanzania
  • Tanzania Airport/Toll Fees

Additional Info for Uganda

  • Boda Boda Requirements
  • Driver Balance and Commisson
  • Driving with Bolt in Kampala
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