For Drivers
Information about the driver app, payouts, ride-related issues, etc
Account
- My driver account is suspended
- I have issues with acceptance rate
- I have issues with confirmation rate
- I have issues with driver score
- How to change my account details in the Netherlands
- How to change my payment details in the Netherlands
Earnings and payments
- Rider did not pay or paid less
- I have issues with my balance
- Monthly tax summary is not clear
- Bolt commission in Paraguay
- How to pay commission in Paraguay
- Toll fees in Norway
Trip issues
- I was involved in a safety incident
- Rider made a mess in my vehicle in Netherlands
- Rider made a mess in my vehicle in Finland
- Rider made a mess in my vehicle in Poland
- Rider made a mess in my vehicle in Latvia
- Rider was overcharged
Using Bolt app
- How to set up your own pricing
- I am stuck in the guidance session due to a low driver score
- Driver score is not visible in my app
- Confirming the ride price in Hungary
- Confirming the ride price in Ireland
- I want to leave app feedback
Driving with Bolt
- Airport trips in Nepal
- Riders with pets in Azerbaijan
- Airport trips in El Salvador
- How to join, change or leave a fleet in El Salvador and Nepal
- How to change or leave my fleet in Poland
- How to add a new vehicle in Sweden