For Drivers
Information about the driver app, payouts, ride-related issues, etc
Account
- My driver account is blocked
- How to change my bank account details in Tanzania
- My account is suspended due to a low driver score
- I can't log in to my driver account
- How to change my bank account details
- How to change my bank account details in Poland
Earnings and payments
- Rider did not pay or paid less
- I have issues with my balance
- How are prices calculated in Ireland?
- Booking fees in Ireland
- Additional fees in Ireland
- Cancellation fee was not added
Trip issues
- Rider made a mess in my vehicle in Poland
- Rider made a mess in my vehicle in Latvia
- Rider was overcharged
- Rider made a mess in my vehicle in Malta
- Rider made a mess in my vehicle in Ireland
- Rider left an item in a vehicle in the UK
Using Bolt app
- I want to leave app feedback
- I have issues with app notifications
- My Bolt Driver app crashed
- How acceptance rate is calculated
- How to contact a rider
- How to manage back-to-back rides
Driving with Bolt
- Mandatory face covering in Ireland
- How to join, change, or leave a fleet in Latvia
- Mandatory face covering in Portugal
- How to join, change, or leave a fleet in Cyprus, Sweden, Lebanon, Paraguay, and Thailand
- How to change my vehicle category in the Netherlands
- How to change or leave my fleet in Kenya or Uganda