For Riders
Detailed guide and information on the rider app, account & rides
App and features
- How to travel with pets in The Netherlands
- Travelling with children in Latvia
- How to get a price estimate in Poland
- Ordering a ride for my child
- Travelling with children
- Travelling with children in Estonia
Account and data
- My account is suspended due to rider conduct
- Delete my Bolt data
- I can't sign in to my account
- My account has been compromised
- Sign up to deliver food with Bolt
- Sign up to drive with Bolt
Payments and pricing
- Price higher than expected
- How to use the business payment method
- How to use expense provider with the work profile
- Adding or removing payment method in Germany
- Issues with a promotion
- Price higher than expected
Using Bolt
- Ride didn’t happen
- Using emergency assist
- How to contact my driver
- Driver took a poor route
- Mandatory face covering in Netherlands
- Cleaning fees in the UK
Bolt Drive
- Why was I charged multiple times for my order
- I accidentally took the keys
- How to rent a car
- How to get started with Bolt Drive
- Where can I park the car
- How much does it cost to rent a car?