For Passengers
Detailed guide and information on the rider app, account & rides
App and features
- Travelling with children
- How to schedule a ride
- Giving product feedback
- How to contact support
- How to add multiple destinations
- Managing app notifications
Account and data
- Delete my Bolt data
- I can't sign in to my account
- My account has been compromised
- Sign up to deliver food with Bolt
- Sign up to drive with Bolt
- Why is my account blocked?
Payments and pricing
- Price higher than expected
- Airport, parking and additional fees
- Wait time fees
- Trip cancellation fee
- Booking fee
- How to get a receipt for my work
Using Bolt
- Ride didn’t happen
- How to request a delivery order
- Lost an item
- I can't request a ride
- Info on COVID-19
- My driver's vehicle was in poor condition