For Passengers
Detailed guide and information on the rider app, account & rides
App and features
- How to travel with pets in The Netherlands
- Travelling with children in Latvia
- How to get a price estimate in Poland
- Ordering a ride for my child
- Travelling with children
- Travelling with children in Estonia
Account and data
- Delete my Bolt data
- I can't sign in to my account
- My account has been compromised
- Sign up to deliver food with Bolt
- Sign up to drive with Bolt
- Connect with Facebook
Payments and pricing
- Price higher than expected
- Issues with a promotion
- Price higher than expected
- International transaction fees in Azerbaijan
- Introducing upfront pricing
- Additional fees in Norway
Using Bolt
- Ride didn’t happen
- Using emergency assist
- How to contact my driver
- Driver took a poor route
- Mandatory face covering in Netherlands
- Cleaning fees in the UK
Bolt Scooters
- Scooter is parked badly
- What are the scooter parameters?
- How much does using a scooter cost?
- Price higher than expected
- How much does using a scooter cost?
- What are the scooter parameters?