For Passengers
Detailed guide and information on the rider app, account & rides
Payments & Pricing
- Pending Charge
- Promo Code Guide
- Airport, Parking and Additional Fees
- Price Higher than Expected
- Price Explanation
- Failed Card Payment
Using Taxify
- Lost an Item
- Having a Technical Issue
- Rating a Ride
- Requesting a Ride
- Getting Free Rides
- Sharing Your ETA
Account
- Unblocking Your Account
- Changing Your Email Address
- Changing Your Phone Number
- Choosing a Language
- Updating or Saving an Address
- Getting Taxify Newsletters