For Passengers
Detailed guide and information on the rider app, account & rides
Payments & Pricing
- Issues with a Promotion
- Preauthorized or Pending Charge
- Using a Promo Code
- Selecting a Promotion
- Wait Time Fees
- Ride Cancellation Fee
Using Taxify
- Lost an Item
- Calling a Driver
- Having a Technical Issue
- Rating a Ride
- Requesting a Ride
- Getting Free Rides
Account
- Unblocking Your Account
- Changing Your Email Address
- Changing Your Phone Number
- Choosing a Language
- Updating or Saving an Address
- Getting Taxify Newsletters
Bolt by Txfy
- Signing Up & Using Bolt
- Safety Guidelines
- Costs to Ride a Scooter
- Finding & Unlocking Your Scooter
- Riding Your Scooter
- Parking Your Scooter