For Riders
Detailed guide and information on the rider app, account & rides
App and features
- Travelling with children in Azerbaijan
- Travelling with pets in Azerbaijan
- Travelling with pets in Finland
- How to travel with pets in Sweden
- How to reserve a ride
- Travelling with Children in Finland
Account and data
- Changing the language of marketing messages
- Sign up as a Bolt driver in the Netherlands
- I can't sign into my account in Saudi Arabia
- Delete my Bolt data
- I can't sign in to my account
- My account has been compromised
Payments and pricing
- Price higher than expected
- Airport trips in El Salvador
- Payment methods in Azerbaijan
- Airport trips in the Netherlands
- Booking fee in Kenya
- Driver asked cash for in-app payment trip
Using Bolt
- Ride did not happen
- Use Bolt without a smartphone in Azerbaijan
- I was involved in an accident in Azerbaijan
- Airport trips in Estonia
- I can't request a ride
- Mandatory face covering in Spain
Bolt Drive
- Where can I refuel the vehicle in Lithuania?
- Parking at Vilnius Airport
- I received a speeding fine in Lithuania
- Where can I park the car during the ride in Lithuania?
- Where can I finish the ride in Lithuania?
- I received a parking ticket or fine in Lithuania