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For Couriers

Information about courier app, payouts, picking-up and delivering the order

  1. Bolt Help
  2. For Couriers

About Bolt Food

  • Where can I find Bolt offices?
  • How to contact Bolt
  • Giving product feedback
  • Getting Bolt Food updates

Account and Data

  • I want to update my account details in Estonia
  • Signing up to deliver with Bolt
  • Signing up your delivery fleet
  • Operating as part of a fleet
  • I want to update my account details
  • How the acceptance rate works
See all 10 articles

App and Features

  • How to cancel a delivery
  • Understanding the Performance screen
  • Downloading the courier app
  • How to set your navigator
  • How to add/change a vehicle
  • How to check your delivery stops
See all 11 articles

Technical Issues

  • I am having trouble logging in
  • I am not getting cash requests
  • Issue with app notifications
  • I am having a technical issue

Delivery Information

  • About contactless delivery
  • About delivery types
  • Accepting a delivery request
  • Driving towards the restaurant
  • Packing the order
  • Driving towards the delivery address
See all 10 articles

Active Delivery Issues

  • I have an issue with an order drop-off in Ghana
  • I am running late to pick up the order
  • The order is not ready for pickup
  • My delivery bag is broken
  • I can't find the delivery location
  • Issue with a multiple drop-off delivery
See all 18 articles

Earnings and Payments

  • About earnings and bonuses
  • Weekly payout information
  • Payout information for Kenya
  • Bank details information
  • Accepting tips from customers
  • Invoicing and Reporting Guide
See all 10 articles
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  • Ride or Drive
  • Drivers
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  • Fleets
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  • Dispatch Software
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