Bolt Help
English (US)
العربية Azərbaycan Čeština Dansk Deutsch Ελληνικά (Ελλάδα) English (GB) Español Eesti Suomi Français Hrvatski Magyar հայերեն Italiano (Italia) ქართული Lietuvių Latviešu Nederlands Norsk Polski Português Română Русский Slovenčina Slovenščina svenska Kiswahili ไทย Українська
Sign in

How can we help?

Sign in

Using Bolt

  1. Bolt Help
  2. For Riders
  3. Using Bolt
  • Ride did not happen Last updated September 27, 2022 15:42
  • Use Bolt without a smartphone in Azerbaijan Last updated November 29, 2022 17:49
  • I was involved in an accident in Azerbaijan Last updated November 25, 2022 15:05
  • Airport trips in Estonia Last updated August 31, 2022 08:01
  • I can't request a ride Last updated May 09, 2022 06:56
  • Mandatory face covering in Spain Last updated January 25, 2022 08:53
  • Driver took a poor route Last updated May 19, 2022 07:39
  • Assist category in Ireland Last updated October 21, 2021 11:39
  • Using emergency assist Last updated May 31, 2021 14:13
  • How to contact my driver Last updated July 06, 2021 14:39
  • Driver took a poor route Last updated May 13, 2021 07:14
  • Cleaning fees in the UK Last updated May 13, 2021 07:15
  • How to request a delivery order in Ukraine Last updated November 02, 2022 16:00
  • Recovering lost items in the UK Last updated January 14, 2022 10:35
  • I can't request a ride Last updated June 30, 2022 12:21
  • Info on COVID-19 Last updated March 01, 2022 09:31
  • My driver's vehicle was in poor condition Last updated May 13, 2021 07:14
  • Pickup longer than expected Last updated May 13, 2021 07:14
  • I was involved in an accident Last updated November 16, 2022 07:38
  • Area of operations in the UK Last updated December 09, 2022 13:35
  • I was involved in an accident in South Africa Last updated June 20, 2022 07:50
  • Recovering a lost item Last updated October 13, 2022 17:32
  • How to request a delivery order Last updated October 20, 2022 14:31
  • I was involved in an accident in the UK Last updated September 13, 2022 14:57
  • My Bolt app crashed Last updated March 01, 2022 09:31
  • Driver took a poor route Last updated June 30, 2022 12:23
  • How to leave a rating Last updated May 13, 2021 07:15
  • Estimated time of arrival Last updated May 20, 2021 12:28
  • Use Bolt without a smartphone Last updated January 07, 2022 14:27
  • My driver was rude Last updated May 13, 2021 07:14
  • 1
  • 2
  • ›
  • »
  • Company
  • Careers
  • Press
  • Blog
  • Contact
  • Ride or Drive
  • Drivers
  • Cities
  • Legal
  • More
  • Fleets
  • Business
  • Dispatch Software
Bolt for iPhone
Bolt for Android