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Bolt E-bikes

  1. Bolt Help
  2. For Riders
  3. Bolt E-bikes
  • I was charged for a fine issued by the city Last updated February 27, 2023 15:05
  • Payment verification booking Last updated August 02, 2022 10:17
  • Where can I use and park my e-bike? Last updated September 23, 2022 12:38
  • I forgot to finish my e-bike ride Last updated July 13, 2022 13:25
  • I can’t start or finish my e-bike ride Last updated July 13, 2022 12:50
  • E-bike is parked badly Last updated March 10, 2023 11:04
  • I want to deactivate my pass Last updated April 20, 2022 10:56
  • I can’t purchase a pass Last updated April 20, 2022 10:56
  • Price higher than expected Last updated September 26, 2022 12:30
  • Price higher than expected Last updated March 21, 2023 17:27
  • I was involved in an accident Last updated July 26, 2021 12:04
  • How much does using an e-bike cost? Last updated September 26, 2022 10:42
  • What are the e-bike parameters? Last updated July 26, 2021 12:04
  • Giving e-bike feedback Last updated September 19, 2022 13:06
  • E-bikes are not available Last updated July 26, 2021 12:04
  • Reporting e-bike misuse Last updated July 26, 2021 12:04
  • I can't find the e-bike view in the app Last updated July 26, 2021 12:04
  • I can’t unlock my e-bike Last updated July 26, 2021 12:04
  • The e-bike is in bad condition Last updated July 26, 2021 12:04
  • I can’t find my reserved e-bike Last updated July 26, 2021 12:05
  • Issues with a promotion for an e-bike trip Last updated July 26, 2021 12:05
  • I was charged a fine Last updated February 27, 2023 15:26
  • I was charged for an e-bike pass trip Last updated April 20, 2022 10:57
  • How to start an e-bike ride Last updated July 12, 2022 06:50
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